Author Topic: Avast keeps locking network files  (Read 4894 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast keeps locking network files
« on: March 20, 2017, 07:45:20 PM »
While working with Excel, a recent update (today) of Avast business keeps excel files locked just after opening them and do not release the file locking until I reboot my computer.
All files opened by a network share gets locked, the main issue is with excel files.

My configuration is
Windows XP SP3
Avast Business 17.2.2517 (build 17.2.3419.64)
Other installations on W10 do not have the same problem.

Offline misak

  • Avast team
  • Sr. Member
  • *
  • Posts: 234
    • Personal page (CZE)
Re: Avast keeps locking network files
« Reply #1 on: March 27, 2017, 05:12:19 PM »
We have reproduced the issue on Windows Server 2003 x86 and Windows XP x86. Micro-update is created and now is being tested. ETA for update is this week.

Offline Infratech Solutions

  • Avast Reseller
  • Super Poster
  • *
  • Posts: 2395
  • Mayorista e integrador de Avast en España
    • Ciberseguridad Avast para empresas y MSPs en España.
Re: Avast keeps locking network files
« Reply #2 on: March 27, 2017, 05:36:42 PM »
Great news!  ;)

Offline PetrP

  • Avast team
  • Newbie
  • *
  • Posts: 19
Re: Avast keeps locking network files
« Reply #3 on: March 29, 2017, 04:49:59 PM »
We have the micro update prepared, but the fix could affect other parts of avast, so more time will be needed for testing. The next consumer beta will contain this fix and couple days after, it will be released as a micro update. Sorry for inconvenience.

Offline .: Mac :.

  • Avast Überevangelist
  • Ultra Poster
  • *****
  • Posts: 5093
Re: Avast keeps locking network files
« Reply #4 on: March 29, 2017, 11:52:51 PM »
Wonderful news, thanks Petr!
"People who are really serious about software should make their own hardware." - Alan Kay

REDACTED

  • Guest
Re: Avast keeps locking network files
« Reply #5 on: April 03, 2017, 10:41:55 AM »
Ok, thanks for your effort, when the microUpdate will be available ?

thanks
marco

Offline geoses

  • Newbie
  • *
  • Posts: 3
Re: Avast keeps locking network files
« Reply #6 on: April 11, 2017, 08:38:27 AM »
Can we get this fix sooner than later. It's no fun to have to restart samba every few hours once it reaches the limit of open files.

Offline PetrP

  • Avast team
  • Newbie
  • *
  • Posts: 19
Re: Avast keeps locking network files
« Reply #7 on: April 12, 2017, 06:51:08 PM »
The micro update was released today. Sorry for the delay, the prepared micro update was only fixing part of the issue and some additional changes had to be done.

Micro update will be applied automatically in 12 hour period or you can execute AvastEmUpdate.exe manually located in avast directory. Anyway in both cases a reboot is needed after to take effect.

REDACTED

  • Guest
Re: Avast keeps locking network files
« Reply #8 on: April 24, 2017, 06:03:55 AM »
Anyone update to the latest fix, does it solve the Excel locked/read only problem?

REDACTED

  • Guest
Re: Avast keeps locking network files
« Reply #9 on: April 29, 2017, 11:32:22 AM »
It's fixed. If you manage to get the micro update installed that is. One out of my 6 installs refuses to update to it for whatever reason (the version number stays at 17.2.3419.0 while the other 5 are at 17.2.3419.64) even after a reinstall  :'(. Can't really figure that one out.