Author Topic: CANNOT boot and recover after installed AVAST  (Read 2614 times)

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CANNOT boot and recover after installed AVAST
« on: March 21, 2017, 04:56:57 AM »
I have uninstalled my old anti-virus software and then installed AVAST anti-virus this month.
Then, AVAST asked me to reboot.
Then, the computer said has to run in SAFE mode.
Then, the computer said cannot recover.

Problem is: StartupRepairOffline
01: 0.0.0.0
02: 6.1.7600.16385
03: unknown
04: -1
05: AutoFailover
06: 33
07: CorruptRegistry

Then, the computer keeps try recover but keeps show cannot recover.
and keeps show the same problem message (as above).
Just in a loop for more than 10 times and then I shut down my computer.

My computer is WIN7
My question is: how can I get back my computer normal.
Given I even cannot go to SAFE mode  and try "WIN + R"
Please help!


Offline mchain

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Re: CANNOT boot and recover after installed AVAST
« Reply #1 on: March 21, 2017, 05:14:50 AM »
Here you go:  https://forum.avast.com/index.php?topic=199176.0

If your system is Win 7 32-bit there is an updated virus definition fix available.  Please read topic for possible fixes you can try.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

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Re: CANNOT boot and recover after installed AVAST
« Reply #2 on: March 21, 2017, 07:07:40 AM »
 ::) ::) ::)

May I know how can I update my AVAST anit-virus if I cannot go into Window (my computer keeps reboot and reboot)

Offline bob3160

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Re: CANNOT boot and recover after installed AVAST
« Reply #3 on: March 21, 2017, 05:39:16 PM »
::) ::) ::)

May I know how can I update my AVAST anit-virus if I cannot go into Window (my computer keeps reboot and reboot)
https://www.howtogeek.com/164876/how-to-use-safe-mode-to-fix-your-windows-pc-and-when-you-should/
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Re: CANNOT boot and recover after installed AVAST
« Reply #4 on: March 28, 2017, 11:53:05 AM »
Thanks for your advice.
However, using F8 and SAFE mode still cannot let me go into WINDOW.
The computer still "reboot and reboot".
Any other ways I can do?



Offline Be Secure

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Re: CANNOT boot and recover after installed AVAST
« Reply #5 on: March 28, 2017, 12:02:08 PM »
Thanks for your advice.
However, using F8 and SAFE mode still cannot let me go into WINDOW.
The computer still "reboot and reboot".
Any other ways I can do?
Try what Microsoft recommends on this link...
https://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-cannot-boot-problem-event-name-startup/356be4bf-ed78-4ee3-8d50-5f3a8fd46c21
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