Author Topic: I got Charged by Dri*Avast Software PLS HELP !!!!  (Read 14596 times)

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Offline bob3160

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #30 on: October 08, 2019, 03:57:58 PM »
I have same problem. I got charged by Dri*Avast Software. i dont want your premium avast, you tell me is free.
Give me my money back!!!
https://forum.avast.com/index.php?topic=217201.msg1483068#msg1483068
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Offline ZAR1

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #31 on: November 02, 2019, 10:08:21 AM »
I followed your link and submit a refund request, but Avast didn't do anything about it

Offline bob3160

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #32 on: November 02, 2019, 01:49:19 PM »
I followed your link and submit a refund request, but Avast didn't do anything about it
You submitted it when?
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Offline Asyn

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #33 on: November 02, 2019, 04:29:30 PM »
I followed your link and submit a refund request, but Avast didn't do anything about it
Be patient, a refund can take up to 7 business days. Note, don't submit multiple tickets (FIFO).
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.440] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline digambarkatkar91

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #34 on: December 10, 2019, 11:26:09 AM »

hi,
sry I do not have order no. but I suddenly uninstall the premium security due to bad this issue,
Following information if it is not shown on the proof in order to effectively locate the charges:
- Your full name and address--> Digambar Tukaram Katkar
- The account holders name if different
- Date of charge--> 09.12.2019
- Charge amount + currency --> 2002.91 + 70.10 (Currency)
- Full reference line
- If Credit Card: First 6 and last 4 digits of number + card provider--> 545964xxxxxx and 4033, card provider HDFC bank
- If PayPal: Invoice ID 

Offline Asyn

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #35 on: December 10, 2019, 12:03:11 PM »
hi, sry I do not have order no.
Just enter/use 00000000 and explain it in your request.
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.440] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: I got Charged by Dri*Avast Software PLS HELP !!!!
« Reply #36 on: December 11, 2019, 08:53:53 AM »

hi,
sry I do not have order no. but I suddenly uninstall the premium security due to bad this issue,
Following information if it is not shown on the proof in order to effectively locate the charges:
- Your full name and address--> Digambar Tukaram Katkar
- The account holders name if different
- Date of charge--> 09.12.2019
- Charge amount + currency --> 2002.91 + 70.10 (Currency)
- Full reference line
- If Credit Card: First 6 and last 4 digits of number + card provider--> 545964xxxxxx and 4033, card provider HDFC bank
- If PayPal: Invoice ID

Hi,
You registered for Avast Premium Security Trial - 60 days and the email you used was XXXXX@gmai.com (maybe the reason why you did not receive an email).
We will get back to you via the ticket you created with us.