Author Topic: I removed the account  (Read 2084 times)

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Offline anna.ci.bi

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I removed the account
« on: March 30, 2017, 01:24:12 PM »
I stupidly removed my account, so, as it told me, Avast deleted all the saved password with the account. Can I restore said account or my stupidity won? Ty

Offline Eddy

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Re: I removed the account
« Reply #1 on: March 31, 2017, 12:58:29 AM »
No, it is not possible as all data has been removed.

Offline Martin Kvetko

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Re: I removed the account
« Reply #2 on: March 31, 2017, 12:11:09 PM »
Actually we have solved the issue via PM  8)

In general
  • if user deletes his my avast account while password synchronization is turned on then data are lost and it can't be recovered!
  • if user just removes device from avast account, while he was synchronizing passwords and he has no other device which can authorize new devices for synchronization he still may use self-authorization feature by following this guide: https://www.avast.com/faq.php?article=AVKB92


Offline Eddy

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Re: I removed the account
« Reply #3 on: March 31, 2017, 05:22:46 PM »
As I understood the user had removed his account, not just his device.

To anna,
I suggest you export the passwords so you will always have a (local) backup also.