Author Topic: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working  (Read 12198 times)

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Offline Peter398

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #15 on: May 13, 2017, 10:32:03 AM »
Hello I'm running Avast Premier Version 17.4.2294 (build 17.4.3482.0) and I'm still getting the bug that says 99% canceled on both quick scan and full scan. When is the bug going to be corrected?

Offline jpbernhards

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #16 on: May 16, 2017, 12:44:10 AM »
Hi,

I see that this is a bug. (Encountering it on a Windows 7 machine.) However, before finding this thread, I ran a repair and was notified of a conflict with Malwarebytes. That was really odd, b/c I've been running MB and Avast together for ages.

Just thought I'd mention it, in case it helps to further pinpoint a problem.

I ignored the conflict because I felt it just couldn't be true! ;D

Offline DavidR

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #17 on: May 16, 2017, 01:12:04 AM »
@     jpbernhards
It has been a recognised bug and one that was supposed to have been squashed, but it appears to be back.

MBAM 3.x has changed much and is also checking for things outside of its traditional malware scan. I stopped using MBAM as it became too much of a resource rather than a good companion for avast.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline maxwax1234

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #18 on: May 17, 2017, 10:11:37 AM »
I have the latest version of "Avast Free" installed on 3 PCs, all running Windows 10 and I've been having the same problem for months. One of my PCs had a HDD failure. I replaced dive, reinstalled Win10 & downloaded Avast onto a clean system, but still get the same problem.

No reassurance is provided by "technical" explanations such as it's just a GUI problem. Being told every time I run a scan that it has not completed is causing me to loss confidence in the program.

I certainly would not upgrade to a paid version (which I have been considering) while this problem continues. From the posts on this forum I'm beginning to get the impression that the developers are no longer interested. If the issue/bug isn't fixed soon I don't think I will feel "safe" continuing to use the product. A great shame for an otherwise great program.

Offline frank479

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #19 on: May 20, 2017, 10:26:58 PM »
C'mon Avast... let's get this fixed.  I started noticing this back when you updated the app in March, came in here and found out that it was a known identified bug, you've updated the app twice since then (in April and May) and this bug is STILL there.  I wouldn't think that this is more than just a GUI problem... it can't be that difficult to fix!

Offline Asyn

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #20 on: May 20, 2017, 10:34:33 PM »
Should be fixed in the next version.
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
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Offline zonkeroo

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #21 on: May 21, 2017, 02:09:11 PM »
Updated Avast to latest version and bug still there.

Offline Asyn

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #22 on: May 21, 2017, 02:10:46 PM »
Updated Avast to latest version and bug still there.
See Reply #20.
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline MARrshh

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #23 on: May 22, 2017, 06:50:03 AM »
I've been getting this message, too (full scan cancelled -- 99%).  I have Windows 10, paid version of Avast, and MalwareBytes.  Just started happening a little while ago.  Only recent change I've made is to download CCleaner, but I haven't used it for a registry clean yet (got enough problems!).   


Offline legaldeejay

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #24 on: June 01, 2017, 01:08:37 PM »
Any idea when the update is being released?   It is inexcusable that this bug has existed for so long.

Offline Eddy

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #25 on: June 01, 2017, 03:19:28 PM »
Keep an eye on the beta development.

Offline Jerry8

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #26 on: June 01, 2017, 03:43:09 PM »
I have been getting this issues for several months.. and NOW its showing up on other PCs once an programmed a Schedule to scan daily overnight..  for Both Full and Quick.. This is going on STUPID. it been an issue for several versions yet no-one can fix it..   Whats up Avast..  You guys/gals were always top notch in my mind, but now it just getting worse. The interface is gotten worse and "STUPID", a circle with a % of completion..   Where my DETAILS of what is currently being scanned or at the least an button to show what is currently being done..  but now.. DUMB down the interface and take away and import info that's going on..  ugh!

Offline legaldeejay

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #27 on: July 01, 2017, 12:25:17 PM »
The GUI for the Full Scan shows 0% on the latest version 17.5.2302 too although it was completed.   Will this ever get fixed?

Offline Asyn

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #28 on: July 01, 2017, 03:57:42 PM »
The GUI for the Full Scan shows 0% on the latest version 17.5.2302 too although it was completed.   Will this ever get fixed?
No problems here, it works for me.
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Alikhan

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Re: Avast Free - Quick Scan Cancels @ 99%, Full Scan Not Working
« Reply #29 on: July 01, 2017, 04:08:38 PM »
Any idea when the update is being released?   It is inexcusable that this bug has existed for so long.

Is if fixed if you are running the latest version. 17.5.2302.

Also, to clarify, the scan did not cancel and worked as intended. It was just that popup was showing wrong information that the scan was cancelled when it wasn't.
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