Author Topic: New install on a Surface 4 running Windows 10 64-bit, now blue screen.  (Read 1709 times)

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Offline jsneyd

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Does anyone have any ideas why I would get the blue screen on a new installation of Avast for Business on my Surface 4?  Doing a trial, it worked in a VM fine, Win 7-64 bit.  If it doesn't work on the Surface, that is a bad sign.

Offline Manley

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No idea, but are you running Windows 10 64-bit on Surface? Are you completely up-to-date via Windows Update?

Offline Eddy

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What exact version of avast ?
What OS/SP ?
Is (or was there) any other security software installed ?
What is the exact message on the BSOD ?

A VM is just simulating hardware, it does not use the drivers that a actual system does (amongst many other differences).