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New install on a Surface 4 running Windows 10 64-bit, now blue screen.
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Topic: New install on a Surface 4 running Windows 10 64-bit, now blue screen. (Read 2229 times)
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New install on a Surface 4 running Windows 10 64-bit, now blue screen.
«
on:
April 06, 2017, 05:19:35 PM »
Does anyone have any ideas why I would get the blue screen on a new installation of Avast for Business on my Surface 4? Doing a trial, it worked in a VM fine, Win 7-64 bit. If it doesn't work on the Surface, that is a bad sign.
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Manley
Full Member
Posts: 103
Re: New install on a Surface 4 running Windows 10 64-bit, now blue screen.
«
Reply #1 on:
April 06, 2017, 08:54:42 PM »
No idea, but are you running Windows 10 64-bit on Surface? Are you completely up-to-date via Windows Update?
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31080
Watching (over?) you
Re: New install on a Surface 4 running Windows 10 64-bit, now blue screen.
«
Reply #2 on:
April 06, 2017, 11:57:34 PM »
What exact version of avast ?
What OS/SP ?
Is (or was there) any other security software installed ?
What is the exact message on the BSOD ?
A VM is just simulating hardware, it does not use the drivers that a actual system does (amongst many other differences).
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Online scanners (URL/File/Java/others)
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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New install on a Surface 4 running Windows 10 64-bit, now blue screen.