Author Topic: Online Content Unavailable  (Read 4263 times)

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Offline Agent_Mysterrr

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Online Content Unavailable
« on: April 11, 2017, 01:52:16 PM »
Hello, I Am Writing Because Whenever I Try To Access A Sign In Option On The New Update I Get A Notation Saying "The online content is unavailable, Please, check your internet connection and try again." I've Tried Re-Installing And Repairing The Anti-Virus But Nothing Is Working,

Windows 10 - 64-bit
Firefox x64
Avast Anti-Virus 17.3.2291

Offline DavidR

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Re: Online Content Unavailable
« Reply #1 on: April 11, 2017, 02:24:02 PM »
What and where are you trying to sign in ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.693) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

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Re: Online Content Unavailable
« Reply #2 on: April 11, 2017, 02:25:15 PM »
For signing in to your account use > https://my.avast.com

Offline Agent_Mysterrr

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Re: Online Content Unavailable
« Reply #3 on: April 11, 2017, 03:20:19 PM »
What and where are you trying to sign in ?

Im Trying To Sign Into Avast So I Can Be Protected...

Offline Eddy

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Re: Online Content Unavailable
« Reply #4 on: April 11, 2017, 03:42:58 PM »
There is no need to sign into anything for the protection.

Offline DavidR

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Re: Online Content Unavailable
« Reply #5 on: April 11, 2017, 04:08:42 PM »
What and where are you trying to sign in ?

Im Trying To Sign Into Avast So I Can Be Protected...


As has been said there should be no need to sign into the avastUI (User Interface) to be protected, so we are (I'm) a little confused.

If you could attach a screenshot of the screen your are trying to sign-in to.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.693) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Agent_Mysterrr

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Re: Online Content Unavailable
« Reply #6 on: April 11, 2017, 10:17:42 PM »

If you could attach a screenshot of the screen your are trying to sign-in to.

Sure.

Offline DavidR

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Re: Online Content Unavailable
« Reply #7 on: April 11, 2017, 11:10:40 PM »
OK, trying to link/connect your installation (sign in) to your my.avast.com. Whilst there have been problems in the past connecting to the my.avast.com account from the UI it can be done from your browser.

What happens if you try to use the Please Register your avast link ?

If you can connect to the my.avast.com using a browser ?

There is a way that you can link an installation to that account. I will wait on your response to my questions before suggesting another method.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.693) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security