Author Topic: help  (Read 2575 times)

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qaz79

  • Guest
help
« on: March 22, 2006, 10:17:39 AM »
When i try to run avast after the memory scan a window come's up saying:

Unknown error.

Skin is not complete. Look at the following descreption: Skin is not loaded properly.

What should I do?

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: help
« Reply #1 on: March 22, 2006, 12:15:45 PM »
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.

If this does not help, can you uninstall / boot / install / boot again?

If the error persists, can you ask for further help?
The best things in life are free.

qaz79

  • Guest
Re: help
« Reply #2 on: March 22, 2006, 07:49:21 PM »
i tried repairing it but it didn't work.

CharleyO

  • Guest
Re: help
« Reply #3 on: March 22, 2006, 08:00:05 PM »
***

Welcome to the forums, qaz79.    :)


If this does not help, can you uninstall / boot / install / boot again?



And did you try the second part of Tech's advice?    ???


***

Offline Lisandro

  • Avast team
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  • Posts: 67194
Re: help
« Reply #4 on: March 22, 2006, 09:45:59 PM »
As a workaround and a test, you could disable skinning in avast and see if that should solves the problem:

To do that, open the file <avast>\data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

Save the file, boot and try to start avast again.

If this does not work, try running C:\Program Files\Alwil Software\Avast4\ashSimp2.exe
The best things in life are free.