Author Topic: Password add-on installed in FF - Avast does not recognise it  (Read 1957 times)

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Offline sir.lych

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Here's the story: I installed Avast Password add-on over a year ago and have used it in my Firefox without any problems. After a few months and after a few Firefox and Avast updates I noticed that the add-on was gone. Since I didn't store that many passwords in it and I could remember all of them I didn't really care about fixing this problem back then. Now however, I would like to start using it again, so I went to Avast settings and checked that all my passwords are still stored there, I just needed to download and install the add-on again. I did that, made sure that the add-on is active in my Firefox, but it wouldn't work - there is no red key icon in the login/password fields on any website for which I store the login info. When I open the Browser integration section of Password settings in Avast, the status says "add-on not installed". Reinstalling the add-on does not help.

I'm using Firefox 52.0.2, Avast 17.3.2291, Win 8.1 64-bit.

I'd be grateful for your advice. If this has already been discussed on this forum, please share a link.

Offline Eddy

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Re: Password add-on installed in FF - Avast does not recognise it
« Reply #1 on: April 15, 2017, 06:49:24 PM »
Are you using Easypass or avast passwords ?

Offline sir.lych

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Re: Password add-on installed in FF - Avast does not recognise it
« Reply #2 on: April 16, 2017, 03:36:18 PM »
It's Avast Passwords.

Offline karolus

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Re: Password add-on installed in FF - Avast does not recognise it
« Reply #3 on: August 24, 2017, 05:09:57 PM »
I have same problem.
Nobody has answer this question?

Offline Eddy

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Re: Password add-on installed in FF - Avast does not recognise it
« Reply #4 on: August 24, 2017, 05:19:33 PM »
Many people have the answer and you can find them in other threads.
There is a "workaround" for the problem.