Author Topic: Missing dll  (Read 4341 times)

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Offline lynn1102

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Missing dll
« on: April 19, 2017, 11:06:28 PM »
Tried to run Avast Pro today and got a message that said "AvastIP.dll is missing.  Suggestions?
Lynn

Offline Eddy

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Re: Missing dll
« Reply #1 on: April 19, 2017, 11:07:50 PM »
Perform a repair of avast and if that doesn't solve it perform a clean installation of the latest avast version with the off-line installer.

Offline lynn1102

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Re: Missing dll
« Reply #2 on: April 19, 2017, 11:19:52 PM »
Thanks Eddy,  I can't open the program at all.  How do I do a repair.  I checked the web site earlier and couldn't find a place to download the paid version.

Offline Eddy

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Re: Missing dll
« Reply #3 on: April 19, 2017, 11:25:35 PM »
Repair is done through the control panel/apps and features.
Choose avast > change > repair

If that doesn't work/is not solving it :
- Remove avast
- Run avastclear > https://www.avast.com/uninstall-utility
- Run the off-line installer > https://forum.avast.com/index.php?topic=199715.0

Take you time as there is no need to rush (and overlook/forget to do something).
Let us know if the problem is solved or not.

Offline lynn1102

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Re: Missing dll
« Reply #4 on: April 19, 2017, 11:59:14 PM »
Eddy,  Fixed my problem. It took a re-install,  Thanks a lot

Offline Eddy

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Re: Missing dll
« Reply #5 on: April 20, 2017, 12:02:24 AM »
That is always good to hear ;)