Author Topic: False Positive  (Read 1350 times)

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False Positive
« on: April 19, 2017, 09:19:03 PM »
Hello,

We are a web hosting provider. One of our client’s website was hacked and phishing content was placed on the account.

The account has already been suspended and phishing content has been removed (http://104.152.168[.]19/~confirma/summery).

Please have the server’s IP “104.152.168.19” unblocked/whitelisted.

It is causing issues for other clients on the same IP.

Thank you.
« Last Edit: April 20, 2017, 08:02:11 AM by HonzaZ »

Offline Eddy

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Re: False Positive
« Reply #1 on: April 19, 2017, 09:37:06 PM »
https://www.avast.com/report-a-url.php

If the site was not charterforglobalharmony, the block should stay (for now)
« Last Edit: April 19, 2017, 09:43:35 PM by Eddy »

Offline Eddy

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Re: False Positive
« Reply #2 on: April 19, 2017, 09:42:27 PM »
avast is not the only one blocking it.
Opera, McAfee and others do so as wel

If the domain was not charterforglobalharmony, that is another reason to keep it blocked (for now).

Offline HonzaZ

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Re: False Positive
« Reply #3 on: April 20, 2017, 08:01:57 AM »
Thanks for the confirmation, this phishing content was indeed the cause of the IP block. I am now removing the IP from our blacklist ;)