Author Topic: Zedge ringtones deleted every time  (Read 1387 times)

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Offline S36

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Zedge ringtones deleted every time
« on: April 21, 2017, 07:07:04 AM »
Every time I use either safe clean or automatic clean (I forgot which one; maybe both?), my Zedge ringtones and notification tones get deleted. Any way to prevent this? Otherwise, I'll go to another product.

Offline Eddy

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Re: Zedge ringtones deleted every time
« Reply #1 on: April 21, 2017, 11:39:27 AM »
In what exact location are the ringtones stored ?

Offline Štěpán Vaněk

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Re: Zedge ringtones deleted every time
« Reply #2 on: April 25, 2017, 07:50:00 PM »
hey, could you please enable Safe Clean check in settings and then run Safe Clean? Then you can check what Zedge files are going to be deleted and by deselecting you omit those from being cleaned. Let us know the result please, thank you!