Author Topic: Virus Scans cancelling themselves just before finishing  (Read 2065 times)

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Virus Scans cancelling themselves just before finishing
« on: April 22, 2017, 02:14:13 AM »
When I run a Smart Scan or Full Virus Scan the window that hovers in the bottom right of my screen showing the progress says that the scan is cancelled just before finishing. This happened at 99% complete on the Full Virus Scan and 93% on the Smart Scan. Is this a known bug or should I be concerned? My scan histories are saying that no virus has been found on my machine.

« Last Edit: April 22, 2017, 02:19:49 AM by bluesurf »

Offline Asyn

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Re: Virus Scans cancelling themselves just before finishing
« Reply #1 on: April 22, 2017, 06:49:32 AM »
It's a known bug.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Virus Scans cancelling themselves just before finishing
« Reply #2 on: April 22, 2017, 07:40:13 AM »
Is there anything I can do to fix this? When I watch the Smart Scan progress in the actual client it looks like it's finishing early there too. Is this also a part of the bug? Is the scan actually completing? I would like to know for sure as I use this machine for financial transactions and if there's something amiss I need to know ASAP. Also fwiw this seems new, I'm fairly certain I've never encountered this before while using avast.

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Virus Scans cancelling themselves just before finishing
« Reply #4 on: April 22, 2017, 07:57:30 AM »
Ah, ok. So there is no need for concern?

Do you know when this bug is scheduled to be fixed?

Thank you for the responses btw.

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Re: Virus Scans cancelling themselves just before finishing
« Reply #5 on: April 22, 2017, 08:01:54 AM »
You're welcome. (You could try the latest beta: https://forum.avast.com/index.php?board=15)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0