Author Topic: Unable to print on my Wifi connected printer MG6852 PIXMA CANON  (Read 2734 times)

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Since a few time, I can't print on my printer user Avast Premium in active mode. I need to switch it in passive mode.
Does anyone have any idea of the reason and another solution ?
Thanks

Offline Pondus

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Re: Unable to print on my Wifi connected printer MG6852 PIXMA CANON
« Reply #1 on: April 23, 2017, 12:32:11 PM »
Tried this?

Turn off port scan

Avast UI -> Protection -> Firewall -> Settings -> Advanced -> Uncheck "Enable automatic port scan detection"




Portscan bug has been around for a couple of weeks, many related posts here
Anyway a fix is said to have been released


« Last Edit: April 23, 2017, 12:38:50 PM by Pondus »

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Offline jobviktor

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Re: Unable to print on my Wifi connected printer MG6852 PIXMA CANON
« Reply #3 on: July 13, 2019, 06:48:12 PM »
Perhaps someone will help and my decision.

Instead of turning off the common trigger -> Uncheck "Enable automatic port scan detection"...

you can try to go Avast UI -> Protection -> Firewall -> Application settings.
Here we find the 'Canon Inc' group and enable 'For all other connections: Ask'

Then, if necessary, reinstall the printer drivers and answer the questions of the Avast firewall - "Allow".