Author Topic: Avast mute (turn off) microphone on my headset  (Read 1629 times)

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Offline zalohagm

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Avast mute (turn off) microphone on my headset
« on: April 25, 2017, 10:47:09 AM »
Hi all,

i have problem with avast, i think 2 version avast back, when i update version of avast it mute my microphone (microsoft lifechat lx-3000) headset, microphone dont react, in windows soud option i see bar it dont go volume of microphone up and down when i speak. But hear sound in heasset work fine. I think its software problem but i am beginner in this .
It help unistall avast and install again, today it do again - mute.

Win 7

Thanks for any advices.

Offline Asyn

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Re: Avast mute (turn off) microphone on my headset
« Reply #1 on: April 25, 2017, 11:38:53 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.542] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline zalohagm

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Re: Avast mute (turn off) microphone on my headset
« Reply #2 on: April 25, 2017, 11:48:32 AM »
Win 7  SP1
64bit
Avast free, i only use avast no other antivirust used before
whis version of avast was problem with dont remember only it was 2, 3 weeks back, and today ( maybe becouse automatic update )

Offline Asyn

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Re: Avast mute (turn off) microphone on my headset
« Reply #3 on: April 25, 2017, 11:50:55 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 20.6.2420.BUC [UI.542] - CC 5.68 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0