Author Topic: Avast mute (turn off) microphone on my headset  (Read 3669 times)

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Avast mute (turn off) microphone on my headset
« on: April 25, 2017, 10:47:09 AM »
Hi all,

i have problem with avast, i think 2 version avast back, when i update version of avast it mute my microphone (microsoft lifechat lx-3000) headset, microphone dont react, in windows soud option i see bar it dont go volume of microphone up and down when i speak. But hear sound in heasset work fine. I think its software problem but i am beginner in this .
It help unistall avast and install again, today it do again - mute.

Win 7

Thanks for any advices.

Offline Asyn

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Re: Avast mute (turn off) microphone on my headset
« Reply #1 on: April 25, 2017, 11:38:53 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast mute (turn off) microphone on my headset
« Reply #2 on: April 25, 2017, 11:48:32 AM »
Win 7  SP1
64bit
Avast free, i only use avast no other antivirust used before
whis version of avast was problem with dont remember only it was 2, 3 weeks back, and today ( maybe becouse automatic update )

Offline Asyn

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Re: Avast mute (turn off) microphone on my headset
« Reply #3 on: April 25, 2017, 11:50:55 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0