Author Topic: Gmail login page is phishing?  (Read 5300 times)

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Offline Navvy

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Gmail login page is phishing?
« on: April 26, 2017, 12:23:16 PM »
Edit: Subject line altered to more accurately describe the problem.

I'm getting a warning from Avast when I open the login page for Gmail.  This is on Windows 10 64 bit, Chrome latest version 53, Avast up to date, and I've tried both the Gmail link that appears when Chrome is opened, and directly typing the gmail address.  The page that is being rejected is https://accounts.google.com and it appears to be genuine and secure.

I see from that page that Gmail have a new login page (This is the old version) but the new version requires Java which doesn't work in Chrome. 

Has the Avast Web Reputation for the Gmail login been wiped so that a new reputation can be built up, or is this a false positive?  Whatever the logic, if it is a false detection then it is likely to result in this user uninstalling Avast.
« Last Edit: April 26, 2017, 03:41:53 PM by Navvy »

Offline Eddy

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Re: Web Rep is rejecting Gmail login page
« Reply #1 on: April 26, 2017, 12:30:08 PM »
Looks like you can still use Java in Chrome > https://techhelpkb.com/how-to-use-java-in-google-chrome/

There is no Webrep anymore in avast.
It has been replaced by AOS.

What exact version of avast are you using ?
What is the exact warning that you get ?

Offline Navvy

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Re: Web Rep is rejecting Gmail login page
« Reply #2 on: April 26, 2017, 12:39:20 PM »
Sorry, I used the wrong name - I'm now sitting in front of the afflicted machine and it says
Avast Online Security
Warning
This site has been marked as a phishing site.
Get me out of here
I trust this website

Avast current version 17.3.2291(build 17.3.3443.0)
Release date 30/3/2017 11:59:59

Virus definitions 170425-2 release date 25/04/2017 16:51:12
Latest update received 26/04/2017 11:36:33


Offline Eddy

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Re: Web Rep is rejecting Gmail login page
« Reply #3 on: April 26, 2017, 12:43:16 PM »
Don't be/feel sorry.
It can happen to anyone. ;)

I suggest you report it to avast so they can correct things.

Offline Navvy

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Re: Web Rep is rejecting Gmail login page
« Reply #4 on: April 26, 2017, 12:46:33 PM »
How do I report it to Avast?  I've been caught before by phoning Avast Total Security to report a bug in Avast.

Do I just say that I trust this site, and is that sufficient for Avast to investigate the issue?

Offline Eddy

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Re: Web Rep is rejecting Gmail login page
« Reply #5 on: April 26, 2017, 01:01:23 PM »
Clicking on "I trust this site" is a start.
You can also create a ticket and tell avast about it > https://support.avast.com

Offline Navvy

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Re: Web Rep is rejecting Gmail login page
« Reply #6 on: April 26, 2017, 01:39:04 PM »
Thanks Eddy.

Clicking "I trust this website" gave the same warning on first attempt (probably due to a timeout) and then was accepted the second time.

I've reported the URL using https://www.avast.com/report-a-url.php

Searching on https://support.avast.com for "create a ticket" wasn't very helpful.  It says
Search results for "create a ticket"
Total found: 7

But it didn't show any of them...

Just an advert for "Avast Total Care" who I'm sure would charge me £120 like they did when I reported the incompatibility with the Anniversary update.

Puzzled that nobody else seems to have had this problem signing into Gmail today?

Just re-read the Google announcement https://support.google.com/accounts/answer/7338427 and it is referring to the old login page appearing if javascript is disabled, not java.  I don't even see a way to disable javascript in Chrome, so I assume it should be running, which makes it odd that the old login page appears on both of our computers (and in Firefox too).

"The new sign-in page shows up on computers, phones, and tablets. You'll see it when you sign in to a Google app or a Google service on a browser, like Chrome.

You might still see the old sign-in page in these cases:

You use an older version of a browser
You've turned off JavaScript"

Offline midnight

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Re: Web Rep is rejecting Gmail login page
« Reply #7 on: April 26, 2017, 03:54:49 PM »
I just signed in to my Gmail account on Microsoft Edge and I didn't get any warning from AOS. I don't have Chrome installed.  I'm using the latest stable version of Avast.  I don't have Java on my computer.  Windows 10 version 1703.
.

Offline DavidR

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Re: Gmail login page is phishing?
« Reply #8 on: April 26, 2017, 04:52:11 PM »
I just signed in to my Gmail account on Microsoft Edge and I didn't get any warning from AOS. I don't have Chrome installed.  I'm using the latest stable version of Avast.  I don't have Java on my computer.  Windows 10 version 1703.

I'm not even sure that Edge is a supported browser in AOS and it is Chrome that the OP is talking about.

I don't use Chrome either which is why I haven't  commented on other browsers.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline midnight

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Re: Gmail login page is phishing?
« Reply #9 on: April 26, 2017, 05:23:14 PM »
I don't get any warning on Firefox or Opera and both have the AOS extension.
.

Offline DavidR

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Re: Gmail login page is phishing?
« Reply #10 on: April 26, 2017, 06:56:10 PM »
I don't get any warning on Firefox or Opera and both have the AOS extension.

It doesn't matter, what browsers you don't get this on as the OP is having the issue on Chrome.

If someone who is using Chrome isn't getting this issue, then that would be totally different.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Pondus

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Re: Gmail login page is phishing?
« Reply #11 on: April 26, 2017, 06:58:33 PM »
Quote
Searching on https://support.avast.com for "create a ticket" wasn't very helpful.  It says
Search results for "create a ticket"
Total found: 7

https://support.avast.com/
scroll down and click "contact an agent" > "contact us directly" > Contact support

or just click this   ;)   https://support.avast.com/support/tickets/new



Offline Navvy

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Re: Gmail login page is phishing?
« Reply #12 on: April 27, 2017, 01:08:31 PM »
I've just had a response to my ticket:

Thank you for drawing our attention to this problem. Our virus specialists have been working on this problem and it has now been resolved. URL accounts.google.com isn't detected as phishing anymore.

We are sorry for the inconvenience.

Best Regards,
[name removed]
 
The Avast Support Team