Author Topic: archived files cannot be scanned by Avast!  (Read 2608 times)

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katykat

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archived files cannot be scanned by Avast!
« on: March 26, 2006, 08:55:04 PM »
  Hi, I am french and I am trying to explain my problem clearly ... I launched the standard scan on my hard disks and when the scan was over, I watched the result : in front of each line of my files, Avast! says :" impossible scan because the files are archived and protected by a password".
What have I to do ?? What can I do ?  ???

Thanks very much for your help !

Katy

Offline DavidR

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Re: archived files cannot be scanned by Avast!
« Reply #1 on: March 26, 2006, 09:14:19 PM »
A few examples of common file paths would help identify what program they apply to and if that would be a legitimate protection.

Many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn't know the password or have any way of using it even if it did know it).

When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected, you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can't be scanned.

By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.
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CharleyO

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Re: archived files cannot be scanned by Avast!
« Reply #2 on: March 26, 2006, 10:50:54 PM »
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Welcome to the forums, katykat.    :)

You did very well at explaining your problem in english.   ;)

It is a good idea to use the forum search feature at the top of the page. This question occurs almost everyday. A search would have given you many results and a quick easy answer. We are more than willing to help when needed.    :)

Please come back often, learn more, and maybe help others.    :)


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