Hello, I had to register in this forum since the Avast support team suggested I should get the help I need for my issue here, because I'm a free user.
I've reported the problem I've been having since the last version of the app in my phone not letting me run the scan because it would freeze and/or crash. I've been helped by a member of Avast support team (I'm guessing she was from the support team), and after some tests she came to the conclusion that I needed to wait for some of the next updates for it to be fixed, since it was recognized as a bug and was planned to be fixed soon. The thing is that in this update I'm still having this problem, and when I reported it again via email as requested by this person who helped me before, I got an automated reply saying they didn't find a record of my license, so I should seek for help in the site's FAQ or here at this forum.
So here I am. May I get some help, please?