Internet download speed DRAMATICALLY diminished

[REDACTED]

I realize that download speeds must be lower with encryption. However, download speeds for me are down from  2-5 MB/s, to 100-250 kB/s, which feels like going back to the stone age.

I use the "optimal" connection, but have tried others as well, with no improvement. Is this what I should expect from now on for the money I paid?

Kind regards, L.

[krahulik]

Hello, thank you for letting us know. I will ask cloud operations to investigate the issue. Which locations have you tried?

Best Regards,
  Martin

[REDACTED]

I tried Stockholm, New York + Optimal (mostly). Much the same all over. And I should correct the figures: After testing with/without Avast VPN download speed typically goes down from 1.4 MB/s to 400 kB/s. Is this typical?

Another feature which irritates me: If I start the download with VPN connected, there is often virtually NO SPEED AT ALL, while if I start the download without VPN and let it build up to the typical figure of 1.4 MB/s, and THEN connects VPN, then I will average 400 kB/s - otherwise no download at all.

How should I proceed? - L.