Author Topic: lizenzkey doesnt work  (Read 938 times)

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Offline Hermann19

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lizenzkey doesnt work
« on: May 15, 2017, 02:33:13 PM »
i ordered "avast internet security" and i payed for the money already. i got the key via mail but my comp crashed and i lost my privat data i saved on my local disk incl mails. I installed avast again but i have no key to open all.
i send mail to support to get new licenzkey.. i got it... many times already.. but when i will upload the key i got the message... "wrong lizenzkey".
i`m very sorry that have no chance to contact avast support by phone like other shop. so no direct contakt.. only mail to get new key.
if i know it that support is bad like this never i will order anything from avast.
in the last i delete all and download antivir.
very very sorry.....

my mail-adresse: check-rch@online.de

Offline Eddy

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Re: lizenzkey doesnt work
« Reply #1 on: May 15, 2017, 02:38:01 PM »
You can get the license file through your avast account or through https://www.avast.com/resend-license-paid.php
If neither is working, you will need to contact avast and ask them to have a look at it > https://support.avast.com