Author Topic: Avast Behavior Shield High Memory Usage  (Read 23775 times)

0 Members and 1 Guest are viewing this topic.

Offline wheelchairboy88

  • Newbie
  • *
  • Posts: 6
Avast Behavior Shield High Memory Usage
« on: May 01, 2017, 12:42:35 AM »
I'm having issues with the behavior shield in my Avast Premier Antivirus using a ton of memory and was curious if there was a way to fix the problem? I'm using a HP laptop with Windows 10 64bit operatiing system and 8GB of ram with an i5-4200M CPU @2.50GHz processor. Is it safe to disable the shield or is that a bad idea? My laptop normally has only 25% of the Memory being used but since this shield has started to act up it is now using over 40% of the memory. I also have Stopzilla on my laptop to scan for spyware and other malware. Could Stopzilla be causing the behavior shield to act up? I tried to repair Avast but that didn't help.
« Last Edit: May 01, 2017, 01:20:03 AM by wheelchairboy88 »

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5408
  • Spartan Warrior
Re: Avast Behavior Shield High Memory Usage
« Reply #1 on: May 01, 2017, 03:59:07 AM »
Hi wheelchairboy88,

Welcome.

I'd look to remove Stopzilla:  https://duckduckgo.com/?q=stopzilla+site%3Awww.pissedconsumer.com&atb=v23&ia=web

Did things get better?
Windows 10 Home 64-bit 1809 Avast Premier Security version 19.8.2393 (build 19.8.4793.541) UI version 1.0.415.  Current version is back to Avast Internet Security.

Offline wheelchairboy88

  • Newbie
  • *
  • Posts: 6
Re: Avast Behavior Shield High Memory Usage
« Reply #2 on: May 01, 2017, 08:14:57 PM »
I removed Stopzilla and the Behavior Shield is still using a ton of memory.


Offline RejZoR

  • Polymorphic Sheep
  • Serious Graphoman
  • *****
  • Posts: 9271
  • We are supersheep, resistance is futile!
    • RejZoR's Flock of Sheep
Re: Avast Behavior Shield High Memory Usage
« Reply #4 on: May 02, 2017, 01:17:44 PM »
You'll have to be more specific. What is the process that consumes this enormous amount of memory? Please post the name of it and amount of memory it is consuming.
Visit my webpage RejZoR's Flock of Sheep

Offline wheelchairboy88

  • Newbie
  • *
  • Posts: 6
Re: Avast Behavior Shield High Memory Usage
« Reply #5 on: May 02, 2017, 07:18:40 PM »
The Process that is consuming the memory is aswidsagenta.exe and it consumes 497.4MB on start up of my computer and the most memory I've seen it consume is almost 1GB of memory. Typically when it uses 1GB of memory it will drop back down to about 600MB of memory. Before I had this issue this process typically only used about 100MB of memory and rarely climbed above 300MB of memory. I started having this issues within about 2 weeks of receiving an avast update that I got around March 30th.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31358
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Behavior Shield High Memory Usage
« Reply #6 on: May 02, 2017, 07:37:38 PM »
Perform a repair of avast and check if the problem is solved.
If not, perform a clean installation and check again.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 41967
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast Behavior Shield High Memory Usage
« Reply #7 on: May 02, 2017, 11:08:15 PM »
Perform a repair of avast and check if the problem is solved.
If not, perform a clean installation and check again.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline wheelchairboy88

  • Newbie
  • *
  • Posts: 6
Re: Avast Behavior Shield High Memory Usage
« Reply #8 on: May 03, 2017, 06:30:26 PM »
Thank you all for the help. I ended up having to do a clean install of avast to get the issue to resolve but everything is working fine now.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 41967
  • 59 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast Behavior Shield High Memory Usage
« Reply #9 on: May 03, 2017, 07:48:03 PM »
Thank you all for the help. I ended up having to do a clean install of avast to get the issue to resolve but everything is working fine now.
Happy to hear that. :)
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq