Author Topic: Password-Management doesn´t work, sync doesn´t work  (Read 5016 times)

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Offline d.hain

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Password-Management doesn´t work, sync doesn´t work
« on: May 02, 2017, 08:25:39 AM »
Hello,

I have the same problem with the password-management, since 6 weeks.
The support also has no more ideas.

I have untested yesterday with avast-clear and reinstalled, nothing.
It's nothing.

In Avast forums I asked my questions, nothing happens.
I can not sync. Either there is no connection to the server, or anything else.

Is Avast just looking to make money? Very sad.

Thank you and best regards
Dagmar
« Last Edit: May 02, 2017, 08:27:48 AM by d.hain »

Offline d.hain

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #1 on: May 07, 2017, 10:20:06 AM »
Good morning,

this appears now since yesterday, see picture. I can not sync.

Cleanup is now no longer synonymous.

Have just repaired Avast, nothing.

Can someone help me please?

Thanks and greetings
Dagmar



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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #2 on: July 21, 2017, 02:18:16 AM »
All of my devices believe they are subsequent devices.  Sync won't work.  Obviously, avast doesn't care.  Many people have issues and the only answer anyone seems to get is a link to the existing articles, which don't address the issues.  I used to love Avast!

Offline Tomáš Hellebrand

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #3 on: July 24, 2017, 03:30:42 PM »
Hi d.hain,

in order to turn synchronization on your computer, you need to authorize it first on another device, that is already authorized. If you don't have another already authorized computer (or mobile phone) you need to use the link from the email that was sent to you when you turned on synchronization for the first time. The emai have subject "Your backup identity"
Tomas Hellebrand
Product owner of Avast Passwords

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #4 on: August 30, 2017, 03:37:35 PM »
Hello,
and what if i don't remember passcode i used to first time sync?

Thx for answer :D

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #5 on: August 31, 2017, 08:28:15 PM »
Cześć

Nie jestem anglojęzyczny. O co chodzi?

Offline Asyn

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #6 on: September 01, 2017, 07:25:45 AM »
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #7 on: September 06, 2017, 12:20:00 PM »
hello i want to edit my scan procedure on my laptop but each time i click on settings it ask for a password and i can't remember the password i use. kindly help me on this.

Offline Eddy

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Re: Password-Management doesn´t work, sync doesn´t work
« Reply #8 on: September 06, 2017, 12:58:30 PM »
Please post in the correct forum next time as your problem has nothing to do with the avast passwords component.

https://www.avast.com/faq.php?article=AVKB217