Author Topic: Antivirus updating freezes and nothing happens then. (Read 1773 times)

REDACTED · « **on:** May 03, 2017, 10:01:56 AM »

Hi! I'm new to the forum and not sure where to post, so excuse me if I'm wrong. I have Avast Free Antivirus Version 2015.10....
I'm trying to update it manually, but updating just freezes at some point and nothing happens then. What is the solution?

Asyn · « **Reply #1 on:** May 03, 2017, 10:25:13 AM »

- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?

REDACTED · « **Reply #2 on:** May 03, 2017, 10:46:57 AM »

Windows 7 SP1 64 Bit.
No other security related software installed.
I built that PC in 2014 and been using Avast since.

Asyn · « **Reply #3 on:** May 03, 2017, 10:47:48 AM »

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

REDACTED · « **Reply #4 on:** May 03, 2017, 12:02:14 PM »

Looks like it helped. Thanks a lot! I hope the new version won't cause new problems.

Asyn · « **Reply #5 on:** May 03, 2017, 12:09:51 PM »

You're welcome.

Author Topic: Antivirus updating freezes and nothing happens then. (Read 1773 times)

REDACTED

Antivirus updating freezes and nothing happens then.

Asyn

Re: Antivirus updating freezes and nothing happens then.

REDACTED

Re: Antivirus updating freezes and nothing happens then.

Asyn

Re: Antivirus updating freezes and nothing happens then.

REDACTED

Re: Antivirus updating freezes and nothing happens then.

Asyn

Re: Antivirus updating freezes and nothing happens then.