Setting favorite device in my account [CLOSED]

[jvlerks]

Since a couple of days I am unable to set a device in my favorite list on the right side of my Avast-account.
Before is was possible to tick on a star-symbol next to the device name on top of the webpage to mark a device as favorite.
What has happened?

[jvlerks]

No reaction or advice yet?

[DavidR]

Possibly because people don't understand or know of any favourite device, I think we are going to need more information as to exactly where this is.

I personally have never heard of this favourite List you talk about. I have never seen a star symbol, and the only thing close to a star symbol is the settings Cog wheel).

I have 4 devices linked to my.avast.com account, aside from not seeing the purpose of setting a favourite device (surely you should know what is your favourite device)

EDIT: typo

[Eddy]

I never seen a star or option to set a favorite device either.

[jvlerks]

Thanx for your response.
On the homepage of My Avastaccount (Attachment #1) you see Favorieten  (= Favorites) .
On the device infopage (Attachment  #2) you see in the top the path to the device. In the past there was a starlike symbol.
If you ticked this star you could make a favorite.

How can I make a favorite nowadays?

[DavidR]

Thanks for the images.

In all my time of using avast since the my.avast.com account has been available I have never see this Favourites section or any means of setting a device. That said your image appears to be a screen shot from a mobile device On Avast Mobile Security (AMS), mine is a screenshot from my Windows desktop system, using the Firefox browser. So there may well be a difference when viewed in an AMS browser.

You could ask this in the Avast Mobile Security sub-forum.

Even if it were their I would be hard pressed to see why anyone would need to set a device as a favourite.

[jvlerks]

Thanks,

Indeed, these are screenshots from a Samsung tablet.
On your image 'Favorieten' is called 'Bookmarks'.
My question: How can I make such a bookmark?

Sorry  for my poor English. It isn't my native language.

[DavidR]

The bookmarks function doesn't work clicking on the refresh/reload or the ... menu doesn't work, so there isn't any way to add a favourite or bookmark.

The only think that I found which worked is the 'X' close function and that removes either individual device entry or the complete Favourite/Bookmarks section if it has no device entries.

[jvlerks]

Thanks again.
I found the 'Bookmarks' a useful item, but can live without 
I found an old Avast-blog about a former version of the My Avastaccount-website with an active Bookmark-section: https://blog.avast.com/2014/11/19/keep-track-of-your-familys-devices-using-your-avast-account/

This thread can be closed.

[DavidR]

You're welcome.

Topics generally remain open, but it doesn't take long for them to drop out of sight in the chronological order listings.