Author Topic: Unfinished scans  (Read 2204 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Unfinished scans
« on: May 07, 2017, 08:56:31 AM »
Hi. I have Avast Internet Security and every time it does a full scan it gets to 99% and then I get a message saying "Scan cancelled". Why is this? There is also no Scan history or scan reports showing up anywhere.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: Unfinished scans
« Reply #1 on: May 07, 2017, 08:57:50 AM »
Known bug, posted many times


REDACTED

  • Guest
Re: Unfinished scans
« Reply #2 on: May 07, 2017, 09:08:34 AM »
Thanx. So what do I do. I had no problems when I used the free version. Upgraded and now this shit starts. >:(

REDACTED

  • Guest
Re: Unfinished scans
« Reply #3 on: May 07, 2017, 05:44:46 PM »
I have the free version it stops at 93% and says scan canceled. This seems awfully fishy to me as if some virus is keeping it from completing. Anything official from Avast on this? If I can't correct it I will get my free virus scan elsewhere :)  BTW could their capchas be any more illegible  or annoying?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Unfinished scans
« Reply #4 on: May 07, 2017, 06:10:24 PM »
marekl,
do nothing as there is nothing you can do about it.
It is up to avast to solve it.

fantasyva,
the scan does finish, just the percentage it shows is wrong as been told in many other posts already.
The captcha is there only the first three posts.

REDACTED

  • Guest
Re: Unfinished scans
« Reply #5 on: May 10, 2017, 07:22:18 PM »
So how does one get hold of Avast to solve the problem?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Unfinished scans
« Reply #6 on: May 10, 2017, 07:25:23 PM »
No need to.
avast already knows about it and is already working on a fix.

REDACTED

  • Guest
Re: Unfinished scans
« Reply #7 on: May 12, 2017, 01:39:52 PM »
Thanx