Author Topic: Avast Passwords not working anymore - FireFox  (Read 13291 times)

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Offline ep15sa

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Re: Avast Passwords not working anymore - FireFox
« Reply #15 on: August 28, 2017, 06:41:11 AM »
i just got avast password for windows last week, today i noticed its no longer working, it says its not active yet in addon's in firefox it shows enabled. plus when you go to avast an click on passwords nothing happens anymore.
how do i fix this

Offline Pete from Avast

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Re: Avast Passwords not working anymore - FireFox
« Reply #16 on: August 29, 2017, 12:04:54 AM »
Can you try running an online repair to see if this resolves the issue?

https://www.avast.com/faq.php?article=AVKB204

Offline Martin Kvetko

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Re: Avast Passwords not working anymore - FireFox
« Reply #17 on: September 17, 2017, 12:29:27 AM »
Please double check if you are logged in main UI with same account as you've been when it worked for you. Sometimes it may happen that this connection gets lost - repair is one of them and then passwords component searches for passwords storage in different location. We are just know fixing this on passwords side and from new release, this shouldn't happen again even if you do repair or avast reinstall.

Offline anonymous.datawolf+avast

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Re: Avast Passwords not working anymore - FireFox
« Reply #18 on: July 04, 2018, 08:41:36 PM »
I've been using Avast for a very long time, and I've never stopped advertising it around me.
Today, after having also given him my passwords, I lose their use in my browser.
I'm outraged!!!

Offline Daniel Hustava

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Re: Avast Passwords not working anymore - FireFox
« Reply #19 on: July 05, 2018, 12:00:16 AM »
Hi anonymous.datawolf+avast

What versions of Firefox and Avast do you have? Can you describe with a little bit more detail how "I lose their use in my browser" happened? Is the Firefox extension not hinting passwords? Does it report an error state? I'd like to help you, but I need more information about what stopped working and when.

Thanks,
Dan

Offline anonymous.datawolf+avast

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Re: Avast Passwords not working anymore - FireFox
« Reply #20 on: August 08, 2018, 07:00:15 PM »
Hi,

Firefox 49.0.2

I noticed that the passwords were not automatically filled anymore, and no "key" icon next to.

The firefox button for avast password displays a grey popup.

Tried to reinstal the module, to repair Avast, to reinstall Avast, to reinstall firefox... Failed.