Avast blocking iTunes Extras from playing

[REDACTED]

I was having an issue with playing iTunes extras.  It was suggested that my AV may be the cause.  I uninstalled Avast and installed another AV product and my extras started working.  Is there a known solution to stop Avast from blocking these?

[Eddy]

We can give you hundreds of (possible) solutions, but if you don't have avast installed there is no way to tell which one for you will likely work.

[REDACTED]

I will reinstall it since I have paid for the full version but I was hoping to figure out if there was a known solution. 

[Eddy]

Likely something like setting up the firewall rules correct or add a exclusion can work.

[REDACTED]

Okay so I am very technical but not a network guy and definitely not a whiz with Avast Firewall configs.  How would I setup a rule to exclude iTunes?

[bob3160]

Okay so I am very technical but not a network guy and definitely not a whiz with Avast Firewall configs.  How would I setup a rule to exclude iTunes?

After you've installed Avast, you should be asked to allow the connection.

[REDACTED]

It must have pulled the config from when I had it installed before.  It did not prompt me for anything and iTunes is setup for allow connections to all networks.  I have attached a screenshot of the Packet rules listed for iTunes in case that helps at all.

[bob3160]

You didn't say if you're still having a problem

[REDACTED]

It does appear that this is no longer an issue since reinstalling.

[bob3160]

It does appear that this is no longer an issue since reinstalling.

Sometimes, the quickest fix is a clean install.

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A