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Email error
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Topic: Email error (Read 1874 times)
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catsmeow
Newbie
Posts: 2
Email error
«
on:
May 16, 2017, 11:22:50 AM »
I registered for a free trial for Avast Cleanup but had made a typo on my email address in the process. When the window popped up to confirm information was correct, I clicked "no" but it still seemed to go through and didn't give me the option to change anything. The activation code has been entered, but the email has probably gone to an address which does not exist. (I hope) I'm concerned that I entered credit card details and will not have the option to cancel if I want to later on.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Email error
«
Reply #1 on:
May 16, 2017, 11:28:08 AM »
Contact support:
https://support.avast.com/support/tickets/new
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
catsmeow
Newbie
Posts: 2
Re: Email error
«
Reply #2 on:
May 16, 2017, 01:30:05 PM »
Is there a number I can call from Ireland? I only get an automated message to go to the support page. I do not have an order confirmation number as the email was wrong.
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31080
Watching (over?) you
Re: Email error
«
Reply #3 on:
May 16, 2017, 01:57:18 PM »
https://support.avast.com/support/tickets/new?form=3
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
moroni
Avast team
Poster
Posts: 629
Re: Email error
«
Reply #4 on:
May 16, 2017, 03:37:53 PM »
Hi catsmeow,
Could you please reply to the automatic message you got and to indicate us some details we could use to find your order e.g. your name and surname, or what you entered as email address, if you know it.
Thanks!
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Avast WEBforum
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Email error