Author Topic: Avast Cleanup  (Read 2396 times)

0 Members and 1 Guest are viewing this topic.

Offline Sizzzles

  • Newbie
  • *
  • Posts: 4
Avast Cleanup
« on: May 15, 2017, 03:44:52 PM »
So when i start my cleanup it scans my pc and all that then when i go to press the 'resolve' button it just doesn't work but does the animation that it has been click. Is there a fix for this?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31302
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Cleanup
« Reply #1 on: May 15, 2017, 03:46:40 PM »
Do you have a subscription for CleanUp ?
What exact avast version ?
What OS/SP ?
Is this the first time you run CleanUp ?

Offline Sizzzles

  • Newbie
  • *
  • Posts: 4
Re: Avast Cleanup
« Reply #2 on: May 15, 2017, 04:04:18 PM »
Do you have a subscription for CleanUp ? Yes i do
What exact avast version ? 17.4.2294
What OS/SP ? Windows 8.1
Is this the first time you run CleanUp ? No i have used it many times before

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31302
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Cleanup
« Reply #3 on: May 15, 2017, 05:52:12 PM »
Perform a repair of avast and check if the problem is solved.
If not, perform a clean installation with the off-line installer for the latest avast version and check again.

Offline Sizzzles

  • Newbie
  • *
  • Posts: 4
Re: Avast Cleanup
« Reply #4 on: May 16, 2017, 02:36:40 AM »
The repair didn't work. And i have done a fresh install before but i will try it with the offline version if you could link me because i can only find the online one

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72300
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast Cleanup
« Reply #5 on: May 16, 2017, 05:44:28 AM »
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Sizzzles

  • Newbie
  • *
  • Posts: 4
Re: Avast Cleanup
« Reply #6 on: May 16, 2017, 11:56:35 AM »
Okay we are getting somewhere... I can now use the cleanup through the smart scan which i couldn't do before but i click the 'resolve' button through cleanup itself still