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Topic: Avast Cleanup (Read 2989 times)
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REDACTED
Guest
Avast Cleanup
«
on:
May 15, 2017, 03:44:52 PM »
So when i start my cleanup it scans my pc and all that then when i go to press the 'resolve' button it just doesn't work but does the animation that it has been click. Is there a fix for this?
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31079
Watching (over?) you
Re: Avast Cleanup
«
Reply #1 on:
May 15, 2017, 03:46:40 PM »
Do you have a subscription for CleanUp ?
What exact avast version ?
What OS/SP ?
Is this the first time you run CleanUp ?
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast Cleanup
«
Reply #2 on:
May 15, 2017, 04:04:18 PM »
Do you have a subscription for CleanUp ? Yes i do
What exact avast version ? 17.4.2294
What OS/SP ? Windows 8.1
Is this the first time you run CleanUp ? No i have used it many times before
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Eddy
Avast Evangelist
Maybe Bot
Posts: 31079
Watching (over?) you
Re: Avast Cleanup
«
Reply #3 on:
May 15, 2017, 05:52:12 PM »
Perform a repair of avast and check if the problem is solved.
If not, perform a clean installation with the off-line installer for the latest avast version and check again.
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Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: Avast Cleanup
«
Reply #4 on:
May 16, 2017, 02:36:40 AM »
The repair didn't work. And i have done a fresh install before but i will try it with the offline version if you could link me because i can only find the online one
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Avast Cleanup
«
Reply #5 on:
May 16, 2017, 05:44:28 AM »
->
https://forum.avast.com/index.php?topic=201729.0
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Avast Cleanup
«
Reply #6 on:
May 16, 2017, 11:56:35 AM »
Okay we are getting somewhere... I can now use the cleanup through the smart scan which i couldn't do before but i click the 'resolve' button through cleanup itself still
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Avast Cleanup