What was the support ticket ID number ?
Ticket ID: [#814616]
Got a reply back saying:
Dear customer,
we are sorry, but our records show no valid purchases with the e-mail address you specified.
Please make sure the information you supplied is correct, and the original purchase was carried out using this email address.
If you purchased your license from an Avast reseller please contact the reseller directly (
http://www.avast.com/locate-dealer).
Best regards,
the Avast team
___________________________________________________________________________________
Did you try the Resend avast License option I gave ?
Yes
I waiting to hear back from them.
I checked with digitalriver website but it linked back to avast when I logged in. You are to send a email through avast which I did.
I'm going around in circle waiting the hear back from the avast licence option.
Thanks for your help