So recently I noticed my avast pro said my trial run was expiring... this came as a shock to me as my license renewed in April. When I dug around more it seems my avast pro license is registered with my computer but thinks it is a separate one to the one I use... which it is not. So I somehow ended up with a license attached to my computer that avast doesn't recognise anymore and a trial on my computer that seems to supersede the license. I filed a help ticket and all they have told me to do is to uninstall avast using their uninstaller, re-install and then input my license code. I have done this three times and it doesn't work. It still seems to think upon re-install that I am on my now expired trial version.
Obviously something is wrong but I can't figure out how to fix it. I would appreciate any help! I don't know how this happened, I have deleted all devices from my avast account so that none are registered but when I check my licenses it still says my license is connected to one device even though no devices show in the device page. This is really frustrating. I just want to use my license and it won't let me.