« previous next »
Pages: [1]   Go Down

Author Topic: Cannot activate Software Updater  (Read 1383 times)

0 Members and 1 Guest are viewing this topic.

Offline apeka

  • Jr. Member
  • **
  • Posts: 32
Cannot activate Software Updater
« on: May 18, 2017, 03:50:39 PM »
Hello,

I'm using Avast 17.4.2294 on my Windows 10 desktop PC and my Windows 10 laptop. Both are activated with the same Avast account
While the Software updater component is activated and working on my desktop, I cannot activate this component on the laptop. There's no 'green' switch available for it in the settings menu and on the Avast main screen (Protection) it says 'error' (clicking refresh doesn't help either).
Any ideas where to look and how to solve this?
Thanks.
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Cannot activate Software Updater
« Reply #1 on: May 18, 2017, 03:52:16 PM »
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline apeka

  • Jr. Member
  • **
  • Posts: 32
Re: Cannot activate Software Updater
« Reply #2 on: May 18, 2017, 04:35:59 PM »
Hello,

Thanks for the advice. However I had to completely un-install and re-install Avast from scratch, to enable the Software Updater. My guess is that Windows Defender was bugging here...
Anyway, it works again now.
Logged

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5604
  • Spartan Warrior
Re: Cannot activate Software Updater
« Reply #3 on: May 18, 2017, 06:31:50 PM »
Similar issue with Avast Online Security browser add-on not showing up for install on one of my systems.  Had to double-check feature was enabled and then run Repair to fix.
Logged
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801
Pages: [1]   Go Up
« previous next »