Author Topic: Avast SecureLine VPN  (Read 2284 times)

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Offline bwhig27

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Avast SecureLine VPN
« on: June 08, 2017, 10:11:34 PM »
It has now been 24 days since I submitted a ticket for a refund and my ticket has been in "Being Processed" status this entire time. It is now approaching the 30 day deadline and I have yet to receive a refund

Could someone please take a look at my ticket number so i can receive my refund?
Ticket ID: #813100

Offline Rednose

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Re: Avast SecureLine VPN
« Reply #1 on: June 09, 2017, 03:06:47 AM »
Hi bwhig27 :)

I have put this forward.

Greetz, Red.
OS: Win 10 / iOS 14 / Debian 10 / Tails 4
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with CyberSec

Offline Eddy

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Re: Avast SecureLine VPN
« Reply #2 on: June 09, 2017, 09:33:43 AM »
There is no 30 day deadline for handling tickets, only for asking for a refund.

You have 30 days after the purchase to ask for a refund.
When avast handles it doesn't matter.
Only thing that matters are the date of purchase and the date you asked for a refund.