Author Topic: Website no (more) show  (Read 4075 times)

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Website no (more) show
« on: May 14, 2017, 10:22:05 AM »
Hello, since the updates yesterday May 13, I have 2 websites not more coming up. Those 2 I always had open and now no more.
Msg that comes up is :
This site can’t be reached

clusterdx.nl took too long to respond.
Search Google for cluster dx nl New Cluster DX
ERR_CONNECTION_TIMED_OUT

This is one of them. Is AVAST the culprit or do I have to find it somewhere elese. Btw, both sides are normal on air as they always are. Other people have no problems with it.
Maybe somebody has an idea. I can't find anything in AVAST that is blocking them but maybe some hidden future is doing. :'(

Offline Eddy

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Re: Website no (more) show
« Reply #1 on: May 14, 2017, 11:31:03 AM »
Perform a clean installation with the off-line installer for the latest avast version.

Offline DavidR

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Re: Website no (more) show
« Reply #2 on: May 14, 2017, 11:40:22 AM »
I have been able to access that login page and it loaded pretty quickly as it isn't heavily laden with data.

Using windows 10 Home 64bit (laptop) and win10 firewall, Firefox 53.0.2 and avast free, but the 12.3.2280 (not 17.4.2294, not sure if this would be an issue, when it is only on 2 websites).

Unless it is when you try to logon that this happens.
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Offline Eddy

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Re: Website no (more) show
« Reply #3 on: May 14, 2017, 11:59:57 AM »
Site is loading fine for me as well.
W10 creator, avast free 17.2.2294 (up-to-date), Opera 45.0.2552.635 (PGO), hardware firewall

Offline Asyn

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Re: Website no (more) show
« Reply #4 on: May 14, 2017, 12:13:00 PM »
No problems to reach the site either.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Re: Website no (more) show
« Reply #5 on: May 14, 2017, 12:14:13 PM »
I would start with a repair of avast and reboot after it is finished.
If the problem is not solved, perform a clean installation of avast and check again if the problem is solved.

Offline bob3160

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Re: Website no (more) show
« Reply #6 on: May 14, 2017, 03:06:09 PM »
I would start with a repair of avast and reboot after it is finished.
If the problem is not solved, perform a clean installation of avast and check again if the problem is solved.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
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Re: Website no (more) show
« Reply #7 on: May 14, 2017, 03:43:45 PM »
I have the same issue with current version. In fact Avast is blocking many other Windows from staring normally, and it causes severe degradation of Internet performance (notably in sites accessed with IPv6, which fail to load successfully, but also suffer from a severe degradation of performance when they work, including with basic "ping -6" which was faster on all sites than "ping -4", but now IPv6 ping takes twice the time, with about 20 milliseconds added to IPv4.
Apparently Avast is using an internal very slow VPN or relying of IPv6 through IPv4, even if we have native IPv6 connectivity)

Internally Avast is also using an incorrect version of the WinRT runtime, trying to use the x86 (32-bit) versions in WinSxS instead of the amd64 (64-bit) version of components in winSxS: this causes lots of bugs in a native 64-bit installation for 64bit native applications that should not be proxied to the WinRT runtime used only by AppX applications built with the Universal Windows Platform (applications of the Windows Store).

I've run the AvCleaner in Safeboot mode, and Windows (fully updated) was fully functional after reboot.

Then I resintalled Avast, and I see again applications at startup no longer starting normally and many errors signaled in the Event Viewer about WinRT Runtime (cannot load xxx component, incorrect model, conflict between x86 and amd64 versions)

It seems that Avast is not compatible with a recent change in Windows 10 application "models", notably for how it resolves locale-dependant resources with some resources partially loaded from a neutral locale and others loaded from a fully localized version. This change was made by Microsoft to allow integrating several legacy configuration panel settings in the Windows 10 SystemSettings AppX (it uses now a Settings broker that allows interoperation/proxying between applications using different execution models): the Avast antivirus does not seem to correctly interpret the integration options that allow different execution models to run and be synchronized across distinct processes.

So Avast is no longer functional in Windows 10 (since build 16188, which was broken in various locales, and still now in build 16193 where it was fixed by changing again how execution models are integrated and how localisation resources are resolved and loaded from the Windows component store in WinSxS: I know that these are "insider" builds).

I had to uninstall Avast completely again (rebooting in safe mode to run AvCleaner and rebooting again) and the system was back to fully functional. To make sure that my system was not corrupted, I have run SFC /SCANNOW (in normal mode and in Safe boot mode), and DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH (does not work in Safeboot mode) and they detect no problem at all. The problem is clearly in Avast.

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Re: Website no (more) show
« Reply #8 on: May 14, 2017, 03:47:19 PM »
No problem here with Windows 10, v 1703, Avast free on my sytems ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: Website no (more) show
« Reply #9 on: May 15, 2017, 05:38:54 AM »
Hello, since the updates yesterday May 13, I have 2 websites not more coming up. Those 2 I always had open and now no more.
Msg that comes up is :
This site can’t be reached

clusterdx.nl took too long to respond.
Search Google for cluster dx nl New Cluster DX
ERR_CONNECTION_TIMED_OUT

This is one of them. Is AVAST the culprit or do I have to find it somewhere elese. Btw, both sides are normal on air as they always are. Other people have no problems with it.
Maybe somebody has an idea. I can't find anything in AVAST that is blocking them but maybe some hidden future is doing. :'(

Thanks all for reply. Found out that some instance here put a geo-block on those 2 website. For sure there are more of them. Downloaded the VPN free trial and hoppa there the sites showed up. Why they put a block on is for me a mistery. 1 site is for solar activity and other is for radio amateur activity.
But thanks anyway.

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Re: Website no (more) show
« Reply #10 on: May 15, 2017, 05:40:40 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Website no (more) show
« Reply #11 on: May 15, 2017, 09:53:49 AM »
@  jackvanderhout
You're welcome,

Thanks for taking the time to come back and let us know about the cause.

Very strange that sites such as that would be geo-blocked.
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Re: Website no (more) show
« Reply #12 on: May 20, 2017, 01:36:35 PM »
I upgraded from build 16188 to 16193.  It downloaded and installed and then loaded up with no incidents, but when I started using 16193 it was a disaster - not at all sure as to why.  A number of my third party programs refused to run, e.g. Avast, Iobit apps like Uninstall and Advanced System Care.  Glary Utilities 5 also refused to run plus many more. 
 
Build 16193 was unusable on my laptop so I had only one resolution left and that was to roll back to the previous build, 16188.  This is the first time I have had to do this.  I completed the procedure and now I am back to a working Windows 10 system.

I am now on 16199 and I have the same problem.

I uninstalled the Avast software. I only managed to do this in SAFE mode as the problem would not run uninstall on a full load. I used the Ccleaner uninstall facility and all went well. I then reloaded as usual and my programs were running once again. I am currently using Windows Defender for my virus protection until such time Avast and Windows 10 love each other again. 💕