Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
»
Avast SecureLine VPN for Mac
(Moderators:
krahulik
,
Juraj (Product Manager)
,
Martin H.
) »
Assistance please: New User receiving error message when connectingT
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Assistance please: New User receiving error message when connectingT (Read 4608 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
Assistance please: New User receiving error message when connectingT
«
on:
May 21, 2017, 12:53:48 AM »
I recently purchased the Avast Secureline VPN & it was operating perfectly until today. Now when I attempt to connect I receive the following error--> "The negotiation with the VPN server failed. Verify the server address & try reconnecting"
Can anyone offer assistance please?
Many thanks in advance.
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31079
Watching (over?) you
Re: Assistance please: New User receiving error message when connectingT
«
Reply #1 on:
May 21, 2017, 12:57:57 AM »
Try the other servers.
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
krahulik
Moderator
Sr. Member
Posts: 291
Re: Assistance please: New User receiving error message when connectingT
«
Reply #2 on:
May 21, 2017, 07:45:40 AM »
Hello,
does it happen to all the locations in the list or only for some of them? If you open an about dialog, which product version do you have?
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
»
Avast SecureLine VPN for Mac
(Moderators:
krahulik
,
Juraj (Product Manager)
,
Martin H.
) »
Assistance please: New User receiving error message when connectingT