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I can't disable Automatic Renewal. Help...
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Topic: I can't disable Automatic Renewal. Help... (Read 3097 times)
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I can't disable Automatic Renewal. Help...
«
on:
April 26, 2017, 09:40:37 AM »
I received an email saying my VPN will be automatically renewed in 2 weeks.
When I followed the link to disable the option, I couldn't find any button that turns it off. This is what I can only see. I think the page is buggy. I've also tried using different browsers.
http://imgur.com/a/azIh3
Please help. Thank you!
«
Last Edit: April 26, 2017, 09:44:12 AM by OhMyJohn
»
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Eddy
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Re: I can't disable Automatic Renewal. Help...
«
Reply #1 on:
April 26, 2017, 10:19:22 AM »
Do as it says in that mail.
Contact avast.
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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Re: I can't disable Automatic Renewal. Help...
«
Reply #2 on:
May 14, 2017, 03:52:10 PM »
i face similar issue. i use my PC (runs on Lubuntu 16.10) to access avast account. when I try to disable automatic renewal i get error message " Error 100- internal server error". pls help.
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Eddy
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Re: I can't disable Automatic Renewal. Help...
«
Reply #3 on:
May 14, 2017, 04:21:16 PM »
There is no consumer version for Linux anymore.
There is only the paid server version.
If you have a problem with that, you need to contact your reseller.
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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Re: I can't disable Automatic Renewal. Help...
«
Reply #4 on:
May 25, 2017, 03:38:28 PM »
Same here. Can't stop it. Going to get in contact with credit card company .
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Eddy
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Posts: 31079
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Re: I can't disable Automatic Renewal. Help...
«
Reply #5 on:
May 25, 2017, 04:13:34 PM »
https://www.avast.com/faq.php?article=AVKB24
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INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
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I can't disable Automatic Renewal. Help...