Author Topic: unable to install password extension on chrome  (Read 3955 times)

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Offline rthr2sheds

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unable to install password extension on chrome
« on: May 24, 2017, 05:34:11 PM »
My acct info shows that I have paid for avast password storage and protection, but I cannot activate the password extension in chrome. The purchase was made 5 7 17 and was working and showing in extension bar on browser. Subscription info says not purchased. There are no browsers listed in the Browser Integration section in Password Settings. How do I get it back?

REDACTED

  • Guest
Re: unable to install password extension on chrome
« Reply #1 on: June 14, 2017, 02:35:22 PM »
 I too am unable to install it to Chrome. It is showing I do have a valid license but am unable to install the extension. How come? I can't find the Avast Password extension on Google Chrome to even add it. GRrrr.  ???

REDACTED

  • Guest
Re: unable to install password extension on chrome
« Reply #2 on: June 14, 2017, 02:51:35 PM »
I am running Windows 10
Avast version 17.4.22294 build 17.4.3482.0
Chrome Version 59.0.3071.86 (Official Build) (64-bit)

Offline Tomáš Hellebrand

  • Avast team
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  • Posts: 75
  • Product owner of Avast Passwords
    • Avast Passwords
Re: unable to install password extension on chrome
« Reply #3 on: June 29, 2017, 09:14:13 AM »
If you don't see Google Chrome in section Browsers in preferences, reinstalling Google Chrome from https://www.google.com/chrome/index.html
Tomas Hellebrand
Product owner of Avast Passwords