Author Topic: BSOD caused by aswvmm.sys (aswVmm+0x140F8)  (Read 3280 times)

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BSOD caused by aswvmm.sys (aswVmm+0x140F8)
« on: June 30, 2017, 07:47:37 PM »
Hi,

lately my laptop has been crashing quite allot.
When I read the dump files with the program 'whocrashed',
I see that aswvmm.sys (aswVmm+0x140F8) is responsible of the crashes.

Here is the crash report readout:
Quote
On Fri 30/06/2017 16:20:34 your computer crashed
crash dump file: C:\WINDOWS\Minidump\063017-6171-01.dmp
This was probably caused by the following module: aswvmm.sys (aswVmm+0x140F8)
Bugcheck code: 0x667 (0xFFFFFFFFC000020D, 0x80000021, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\aswvmm.sys
product: Avast Antivirus
company: AVAST Software
description: Avast VM Monitor
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswvmm.sys (Avast VM Monitor, AVAST Software).
Google query: AVAST Software CUSTOM_ERROR

my hardware:

Quote
OS Name   Microsoft Windows 10 Home
Version   10.0.15063 Build 15063
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Name   DESKTOP-******
System Manufacturer   Acer
System Model   Aspire V3-772
System Type   x64-based PC
System SKU   Aspire V3-772_0781_1.13
Processor   Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date   Insyde Corp. V1.13, 11/10/2013
SMBIOS Version   2.7
Embedded Controller Version   0.00
BIOS Mode   UEFI
BaseBoard Manufacturer   Acer
BaseBoard Model   Not Available
BaseBoard Name   Base Board
Platform Role   Mobile

can somebody help me to find a solution?

Thank you,
Simon

PS: the verification letters are quite hard to read  :o

Offline Eddy

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Re: BSOD caused by aswvmm.sys (aswVmm+0x140F8)
« Reply #1 on: June 30, 2017, 08:07:40 PM »
What exact version of avast ?
Any other security (related) software installed ? (or was there)

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Re: BSOD caused by aswvmm.sys (aswVmm+0x140F8)
« Reply #2 on: June 30, 2017, 08:59:15 PM »
What exact version of avast ?
Any other security (related) software installed ? (or was there)

Hi Eddy,

the current version is 17.5.2302 (build 17.5.3559.0).
I have no other security or similar software running.
CCleaner and Malwarebytes Anti-Malware version 2.2.1.1043 are installed for a full cleanup  ;)
Do you think this causes the crash?

regards,
Simon