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Author Topic: Avast always starts with 2 shields disabled and it wont tell me which ones  (Read 4410 times)

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Offline rabescathedral

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Avast always starts with 2 shields disabled and it wont tell me which ones
« on: May 30, 2017, 04:04:23 AM »
This is a constant problem really, and ihave uninstalled and reinstalled Avast several times yet it still keeps coming up - basically when i turn on my computer 2 shields are always disabled, i have to manually switch them on - i want to know though which ones they are, is there any way i can ascertain this? I am guessing the behaviour shield is one of them but what the other one is i would like to know.

I would like to stay with Avast but these constant little niggling issues, make a return to Norton far more attractive
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Offline Be Secure

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #1 on: May 30, 2017, 05:04:37 AM »
Post a screenshot of the problem.It will help to understand.
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Offline DavidR

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #2 on: May 30, 2017, 09:59:58 AM »
Quote from: rabescathedral on May 30, 2017, 04:04:23 AM
This is a constant problem really, and ihave uninstalled and reinstalled Avast several times yet it still keeps coming up - basically when i turn on my computer 2 shields are always disabled, i have to manually switch them on - i want to know though which ones they are, is there any way i can ascertain this? I am guessing the behaviour shield is one of them but what the other one is i would like to know.

I would like to stay with Avast but these constant little niggling issues, make a return to Norton far more attractive

Is there an ! exclamation mark over the avast tray icon ?
If you right click on the avast tray icon and select About Avast > Components > is that showing any shields disabled ?
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Offline Eddy

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #3 on: May 30, 2017, 11:40:14 AM »
Return to Norton ?
Did you remove it completely before installing avast ? (did you use the removal tool for it?)
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Online bob3160

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #4 on: May 30, 2017, 08:47:58 PM »
As a side note, I'm currently working with Avast to find the reason why the BehaviorShield needs to be stared manually each time I
start up my system. Currently no answer.
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Offline cruiser25

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #5 on: May 30, 2017, 09:50:49 PM »
I have the same problem with the behavior shield. It started after the update to 17.4.2294 (build 17.4.3482.0) It´s not every time I start up my pc but 2 out of 3 upstarts that the behavior shield is not running. I seen several people with the same problem in this forum, is this a bug ? If so hopefully Avast solves this in the near future because it´s quite disturbing to have it this way. And because it gives me a warning that my pc is at risk doesn´t make me feel better.
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Offline Eddy

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #6 on: May 30, 2017, 10:03:57 PM »
cruiser, please start your own thread and provide details.
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Offline cruiser25

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #7 on: May 30, 2017, 10:21:42 PM »
Why should I start a new thread about the same problem as for example bob3160 is having ? What more details do you need ? When I start my system the behavior shield is not on. I´m running windows 7 home premium with Avast pro antivirus. There are several different posts of this problem before, but this was the newest one so I thought it would be appropriate to post it here ! Sorry to upset you, but I thought this was a forum for help and answers.
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Online bob3160

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #8 on: May 30, 2017, 11:17:01 PM »
Quote from: cruiser25 on May 30, 2017, 10:21:42 PM
Why should I start a new thread about the same problem as for example bob3160 is having ? What more details do you need ? When I start my system the behavior shield is not on. I´m running windows 7 home premium with Avast pro antivirus. There are several different posts of this problem before, but this was the newest one so I thought it would be appropriate to post it here ! Sorry to upset you, but I thought this was a forum for help and answers.
You're in the right place but there isn't an answer for the problem. It's still being investigated.
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Offline cruiser25

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #9 on: May 30, 2017, 11:23:18 PM »
Thank you Bob for your polite answer ! Hopefully there will be an answer in the near future.
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Online bob3160

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #10 on: May 31, 2017, 01:07:05 AM »
Quote from: cruiser25 on May 30, 2017, 11:23:18 PM
Thank you Bob for your polite answer ! Hopefully there will be an answer in the near future.
I'll let you know as soon as I get one from Avast. :)
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Offline nightshade

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Re: Avast always starts with 2 shields disabled and it wont tell me which ones
« Reply #11 on: May 31, 2017, 09:41:34 AM »
Hopefully it'll be fixed soon as it's extremely annoying.
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