I have been an AVAST user for years. Recently I renewed my account and my account status shows as such, but I get pop-up screens saying my "Trial account" is Expired. Not only does it say my "trial" has expired;but is says my firewall is not active.
I had AVAST on a prior PC and purchased a new PC in March. When I renewed, I thought the renewal was applied to the new PC. My "Account" page shows I have three licences, but apparently the one on my new PC is not active.
I have also purchased the VPN service but all my financial sites reject my access because apparently it shows I am trying to log in from the Czech Republic, event when I have selected United States as my regional location. Effectively making this VPN service pointless to use.
I submitted a trouble ticket on May 11, but have gotten NO RESPONSE, other than a robo-email saying "help is on the way".
Apparently there is no way to speak with or get direct contact with AVAST. HOW DO I GET SOMEBODY AT AVAST TO SORT THIS OUT?
Thanks,
Andy