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Author Topic: Cannot change any setting anymore  (Read 1250 times)

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Cannot change any setting anymore
« on: December 08, 2018, 09:17:22 AM »
Whenever I change the settings of any module in Avast Free Antivirus and press OK, it display the message "You are not allowed to perform this action. Please contact your system administrator".
Before I was able to do everything and I didn't change anything on my PC.
Avast 18.8.2356
Windows 8.1 Pro
Obviously I AM AN ADMINISTRATOR
« Last Edit: December 08, 2018, 10:01:18 AM by alberto.lapera »
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Offline Asyn

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Re: Cannot change any setting anymore
« Reply #1 on: December 08, 2018, 03:29:36 PM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Cannot change any setting anymore
« Reply #2 on: December 08, 2018, 04:59:44 PM »
No other AV software. not related too...
I bought this PC 4 years ago and since then I had regularly Avast.
Never had problems until now...
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Offline Asyn

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Re: Cannot change any setting anymore
« Reply #3 on: December 09, 2018, 06:31:11 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Online bob3160

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Re: Cannot change any setting anymore
« Reply #4 on: December 10, 2018, 12:31:23 AM »

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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