Author Topic: Avast Free - Software Updater does not work  (Read 2964 times)

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Avast Free - Software Updater does not work
« on: June 10, 2017, 05:14:07 PM »
Avast Free Antivirus - V. 17.4.2294
Windows 10 prof - all updates

Hello,

when trying to use the "Software Update" the opening windows
shows only "error".

Where are listed the components, there is no switch for activating/deactivating
the Software-Updater and the customize link is inactive.

Thanks for help!

Dieter

Offline Asyn

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Re: Avast Free - Software Updater does not work
« Reply #1 on: June 10, 2017, 05:14:55 PM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free - Software Updater does not work
« Reply #2 on: June 10, 2017, 05:29:06 PM »
Did not work.
The same negative result.

Offline Asyn

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Re: Avast Free - Software Updater does not work
« Reply #3 on: June 10, 2017, 05:33:21 PM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free - Software Updater does not work
« Reply #4 on: June 11, 2017, 09:52:02 AM »
There is installed COMODO of which I'm only using
- the firewall
and
- HIPS

Antivirus and Viruscope is deactivated.


Offline Asyn

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Re: Avast Free - Software Updater does not work
« Reply #5 on: June 11, 2017, 09:56:25 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0