Author Topic: avast wants password to go into settings, smart scan, to do anything  (Read 2434 times)

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Offline John1059

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Not a novice, I search for help, find answers and fix things UNTIL now.

Avast has me baffled!

avast wants password to go into settings, smart scan, to do anything!

John

Offline Eddy

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And what is the problem ?

Offline JC20032017

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #2 on: June 01, 2017, 01:23:49 PM »
I think he is saying that Avast needs a password for anything.
Smart scan operation: need a password
Performance upgrade: need a password
Generally anything on his Avast right now: needs a password.

If I understand, that is the problem.  I think it is usually the master password for avast passwords.  Can you show a pix?  Does it say "Master Password."  I need that to get into my password database on Avast.

Thnx
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Offline Pondus

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #3 on: June 01, 2017, 01:36:07 PM »
If you have sett a password in avast and lost it you need to reinstall

Uninstall with avast removal tool  >>  https://www.avast.com/faq.php?article=AVKB10#artTitle


Offline JC20032017

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #4 on: June 01, 2017, 01:50:19 PM »
This article talks about how to reset your password, it may be of some help.
https://www.avast.com/faq.php?article=AVKB172

Hope it helps.

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Offline JC20032017

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #5 on: June 01, 2017, 04:31:04 PM »
You could also check this:
Avast > Settings > General > Passwords

There is a box there that says Protect avast with a password.  If you can get to it, that may be the source of your problem.  If you can't shut it down, make a password you can remember.  You can also control what parts are protected by your password.
Hope it helps.

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Offline Eddy

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #6 on: June 01, 2017, 05:29:36 PM »
Let's just wait till the OP tells more.

Offline DavidR

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #7 on: June 01, 2017, 05:37:38 PM »
You could also check this:
Avast > Settings > General > Passwords
<snip>

Have you thought that the OP can't do this, as he has stated "avast wants password to go into settings"
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Offline JC20032017

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Re: avast wants password to go into settings, smart scan, to do anything
« Reply #8 on: June 01, 2017, 06:03:46 PM »
I did say "If"
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