Author Topic: 購買問題請盡快協助  (Read 2113 times)

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Offline Duke5

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購買問題請盡快協助
« on: June 01, 2017, 07:38:33 PM »
May 17,2017
我購買了 Avast Internet Security  3yrs, 貴公司問我是否要加購 Avast Password & Cleanup.
Q1.當下我以為 Avast Password & Cleanup 也會是三年分,但收到訂單確認卻是一年....
Q2.最嚴重的為什麼給我 產品名稱 : Avast Internet Security - 1 臺電腦, 1 年, 訂購數量 : 1, 你明明是要我加購 Avast Cleanup  你卻給我額外的一年份 Avast Inernet Security ........ ....

Q3.May18,2017 我就開始聯絡你們客服 到May 24, 2017 才回, 還答非所問, 跟我說要小心 key 啟動碼...........

My order ID:24822895262
Please i would like full refund, this is a really mess up experience.
« Last Edit: June 01, 2017, 08:23:57 PM by Duke5 »