« previous next »
Pages: [1]   Go Down

Author Topic: Moving Internet Security License to a new email  (Read 1477 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Moving Internet Security License to a new email
« on: June 06, 2017, 01:00:32 AM »
Hi guys! So I submitted a ticket to Avast about this but... it's been about a week, and I haven't gotten an answer from them. So wondering if someone in the forums could help me out.

So my license is registered with an old email I had. I had to delete that email, because it got compromised. I'm wondering if I can move that license to my new email, so that I can get a copy of the license when I need to, get an email when the billing cycle hits, etc.

Anyone can help me out on that? Thanks!
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Moving Internet Security License to a new email
« Reply #1 on: June 06, 2017, 01:02:06 AM »
Handling of tickets currently takes 10-15 business days.

Add the new email to you account and set it as primary.
That should work.
« Last Edit: June 06, 2017, 08:17:27 AM by Eddy »
Logged

REDACTED

  • Guest
Re: Moving Internet Security License to a new email
« Reply #2 on: June 06, 2017, 01:10:40 AM »
Ohh I gotta wait more for a reply. Thank you for the quick reply!

I think I gotta let Avast handle it, since... I don't think I have access to my old email's Avast account...

But yeah thanks lots!
Logged
Pages: [1]   Go Up
« previous next »