Author Topic: wrong mail address  (Read 2135 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
wrong mail address
« on: June 29, 2017, 10:13:17 PM »
hello, I bought today the license. by mistake a wrote my mail address wrong. 
now i don't have the license number....
I can not ask for help because (open card) i don't have the order number...
and my computer is without protection...

please advice...

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: wrong mail address
« Reply #1 on: June 29, 2017, 10:14:24 PM »
As has been explained many time in several threads, you need to contact avast (or the payment company) as they are the only ones who can change it.

REDACTED

  • Guest
Re: wrong mail address
« Reply #2 on: June 29, 2017, 10:21:56 PM »
thanks, how i can contact Avast?
where I can find support mail address?

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: wrong mail address
« Reply #3 on: June 29, 2017, 10:29:03 PM »

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: wrong mail address
« Reply #5 on: July 02, 2017, 11:59:24 AM »
hello all and thanks for the help.
the main problem is that the e-mail address is not exist...... :-\

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: wrong mail address
« Reply #6 on: July 02, 2017, 12:40:02 PM »
That doesn't matter.
As I said before you need to contact avast (or the payment company).