Author Topic: Avast Cleanup Refund Request  (Read 1745 times)

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Avast Cleanup Refund Request
« on: June 10, 2017, 07:13:31 AM »
I installed the 30 day trial and ran this cleanup tool, and lost access to my computer. I have since fixed this, but have no intent on ever using this again, and certainly had no desire to pay a full of this, which I was just charged for.

I have replied to the email confirmation of this purchase asking for an immediate refund, and removal of functionality of this add-on software, but have not heard back. Seems Avast only follows timely responses when they are charging you for something you don't want.

How do I submit this request, to get this refund processed? The total was $41.99.

Order# was 39850594700. You can credit the same card that was charged.

Thanks,

Mark H.

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Re: Avast Cleanup Refund Request
« Reply #1 on: June 10, 2017, 07:20:23 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Cleanup Refund Request
« Reply #2 on: June 10, 2017, 07:54:31 AM »
Thanks you.

#843840

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Re: Avast Cleanup Refund Request
« Reply #3 on: June 10, 2017, 07:57:28 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0